Mimi
Sasouvanh
Program Manager
206-579-5241 | Mi1000@yahoo.com
https://www.linkedin.com/in/mimisasouvanh
https://www.github.com/mimisasouvanh
Over 8
years of experience writing, developing, publishing, and driving tools automation for software developer documentation.
Excellent collaborator and communicator, with a passion for improving developer experience.
Programming Languages/Technologies/Tools
Proficient: JavaScript, HTML, CSS, C#, REST,
Product Studio, XMetal, DxStudio, GitHub, MarkDown, SEO, VS Code
Average: C, C++, Java, XML, XAML, Office,
Visual Studio, SQL, COSMOS, Web programming, OData, Kusto
Beginner: Python, OpenXML, ASP.NET, PHP, UX Design
Experience
2/19-Present
Program Manager/Microsoft Developer Relations
-Developer Experience PM, driving feature improvements and automation for .NET API and Windows API reference on docs.microsoft.com.
-Engage with end user customers for data patterns and analytics.
-Collaborate with engineers and content team partners on feature requirements.
-Release notications in email and blogs.
-Quarterly planning.
-Used Kusto queries and feedback channels to triage features and bugs.
07/14-2/19
Content
Developer/Microsoft Office & Windows
-Wrote developer content for OneDrive API,
Microsoft Graph API, Office Add-ins, Display, Scanning, and Biometric drivers, and PlayReady. by writing end-to-end code samples,
articles, and API reference.
-Wrote end-to-end code samples, articles, and API reference.
-Responded to customers through developer channels such as
StackOverflow and GitHub.
-Monitored customer satisfaction and feedback using metric
tools and collaboration with the data analytics team.
-Used Search Engine Optimization methods in publishing.
-Worked with Agile methods.
-Led efforts to promote open authoring in GitHub.
-Continued to learn programming languages and skills, in order to evangelize and educate developers.
Examples:
https://github.com/OfficeDev/Outlook-Add-in-Sharing-to-OneDrive
08/12-7/14
Content
Developer/Microsoft Windows Operating Systems Group
-Delivered Windows Store apps developer documentation
that covers APIs, How-tos, Quickstarts, videos, and overviews for 3D printing,
Direct2D printing, Printing, Scanning, and breaking changes.
-Collaborated with Program Managers, Peers, and
Developers to follow Agile methods and meet deadlines.
05/12-08/12
Programmer
Writer 2/Microsoft Office SharePoint Developer Documentation
-Migrated the SharePoint 2010 JavaScript API developer
documentation to the SharePoint 2013 JavaScript API developer documentation
within a time constraint.
-Validated each API before migrating it to the new
documentation set.
-Edited each API description for accuracy, consistency,
and grammar.
02/12-05/12
Technical
Writer/Microsoft O365 Exchange Support
-Edited internal How-to
documentation for Software Test Engineers for O365 system testing on Blackberry
Application Software (BAS).
-Used Microsoft Word and
Team Foundation Server.
-Created of a SharePoint
team site.
09/08-06/10
and 02/11-06/11
Programmer
Writer 2/Microsoft Office Developer Documentation
-Migrated Office Outlook PIA developer documentation from
protocol documentation to the Web (MSDN).
-Various writing duties within the Microsoft Outlook
developer documentation, including research, writing, testing, editing, and
content migration.
-Published documentation on MSDN.
01/2008-09/2008
Programmer
Writer 2/Microsoft Auto Developer Documentation
Created the Microsoft Auto PDK and SDK help documentation
for OEM developers. Microsoft Auto SDKs were used by auto manufacturers such as
GM (General Motors) and Ford, to developer software for use of Bluetooth in
cars. The content was published and shipped as CHM (Compiled HTML) files.
Topics were arranged by API, then usage and how-tos for each.
01/2001-07/2001
Software
Quality Assurance Engineer/Entrek Software Redmond, WA
Ran automated tests on the Microsoft Windows CE Platform
Builder Remote Tools for Windows CE. Also ran daily BVTs, and tracked bugs in
RAID.
2000
- 2001
Student
Project Software Engineer/Engineered Software Lacey, WA
Developed a software program in C++, that automates the
manual process of drawing pump performance curves.
Education
1996-2001
Seattle University Seattle, WA
-
B.S. Computer Science and Software Engineering
-
B.S. Mathematics
-
Trustee Scholar, Seattle University